| Shipping Information for Australian Orders.
All orders for Australian customers are dispatched using Australia Post's e-Parcel system. This provides tracking information for your parcel and also requires a signature on delivery. Shipping charges are determined by the total weight of your order. Please refer to the following for the applicable shipping rates:
Orders weighing 0 - 1kg: $4.95 per order to anywhere in Australia.
Orders weighing 1kg - 3kg: $8.00 per order to anywhere in Australia.
Orders weighing over 3kg are charged at a flat rate of $8.00 per order, plus a per kilogram rate of $1.00 per kilogram
Local Area orders pay a minimum of $4.95 for orders up to 1kg and a maxiumum of $8.00 for orders over 1kg. Local Area is defined as shipping addresses located within the following Australian postcodes: 4000-4224; 4226-4299; 4500-4549. Please do not select this method unless you are located within these postcodes as your order will not be shipped until all additional postage charges are paid.
Product shipping weights are included in the item description for all products listed on vetnpetdirect.com.au. The listed shipping weight is the shipping weight that will be used to calculate your final shipping total. The listed shipping weight includes the net weight of the product and any associated packing material.
The total shipping weight and applicable shipping charge will be displayed at checkout prior to you submitting any payment information.
Shipping Information for International Orders.
Three alternative shipping methods are available for international customers.
Regular Airmail (Uninsured), Regular Airmail (Insured) and Express Courier International. Airmail has an average delivery time of 7-10 working days ( not including weekend days and public holidays) but can be longer to some destinations.
Express Courier International has an average delivery time of 3-5 working days depending on destination.
Shipping charges are as follows:
Airmail (Uninsured): $8.50 per order, plus $20 per kilogram.
Airmail (Insured): $13.50 per order, plus $20 per kilogram.
Express Courier International (Insured): $35.00 per order, plus $20 per kilogram.
Product shipping weights are included in the item description for all products listed on vetnpetdirect.com.au. The listed shipping weight is the shipping weight that will be used to calculate your final shipping total. The listed shipping weight includes the net weight of the product and any associated packing material.
The total shipping weight and applicable shipping charge will be displayed at checkout prior to you submitting any payment information.
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