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vet-n-pet Rewards Terms & Conditions

vet-n-pet Rewards

For each $1.00 AUD spent on an online order at vetnpetdirect.com.au (excluding shipping), registered customers can earn 1 Paw Print. Paw Prints are accumulated and can be redeemed against a variety of reward options, including "Pay with Paw Prints" and other offers that become available from time to time at vetnpetdirect.com.au

Paw Prints are issued upon successful completion of an order (ie once an order has shipped) and any product returns or cancellations will result in the corresponding amount of Paw Prints being deducted from the users account. vet-n-pet DIRECT reserve the right to exclude certain products or customers from accruing Paw Prints and/or to exclude certain products/customers from being eligible for the redemption of Paw Print rewards.

Discount Coupons issued as part of the vet-n-pet Rewards program have a life span of 6 months from the date they are issued.

Unredeemed Paw Prints have a minimum validity of 12 months after which time they will expire. You can check when your points will expire by logging in to your account.

Paw Prints are only accumulated by registered users of our site (ie. those customers with a registered username and password). Registered customers can log-in to our store at any time to see the total amount of Paw Prints accrued in their account.

Paw Prints and any rewards associated with the vet-n-pet Rewards programme are not transferrable and remain with the original account holder. Paw Prints can not be exchanged for cash.

vet-n-pet DIRECT reserves the right to reverse or cancel any Paw Prints or Rewards issued for any reason without notice to the affected customer/s.

Any part of the vet-n-pet Rewards program may be amended, changed or cancelled by vet-n-pet DIRECT at any time without reason or notice. Should the vet-n-pet Rewards program be discontinued at any time after the commencement of the program, all unredeemed points and/or unredeemed discounts issued as part of the Rewards program will be forfeited without any form of discount or compensation owing from vet-n-pet DIRECT.

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