Is there a membership fee?

There are no membership fees or additional fees to use our Auto-Ship feature and you can cancel any time.

Are my prices "Locked In"?

Setting up an Auto-Ship order does not guarantee you will always receive the same pricing as what the initial order was created with. However, it will always be the best available price on our website at the time is is processed, inclusive of any sale pricing.Our prices fluctuate on many items due to their competitive nature and low margins. Most items are also subject to regular manufacturer price increases. Shipping costs may also fluctuate as we accomodate our carrier price increases and fuel surcharges. You will receive an email notification of upcoming orders a few days before the next order will be billed. The email will detail the upcoming product cost and if you want to check on shipping charges, you can also click through on the link in the email to review these.

Does Auto-Ship guarantee availability of my items?

Whilst we try our best to ensure continuity of supply, things happen and manufacturers run short of product from time to time. Although uncommon, this may mean that the items you require are unavailable at the time your next order processes.If this occurs, our customer service team will get in touch with you to either issue a refund or discuss an alternative product that may be suitable.

Can I make changes to my Auto Ship Order?

Yes you can. To make changes to your current auto-ship order, please first log in to your account. Desktop Users: From the menu links down the left hand side of your account page you will see a button that says Manage Auto-ship. Click this button to go to our subscriptions area where you can make changes to your subscription.Mobile Users: The Manage Auto-Ship button is located just below your primary address in the My Account area. Click this button to go to our subscriptions area where you can make changes to your subscription.You can also manage your subscription by clicking on the link in any of the upcoming subscription notification emails you receive.If you require assistance, please don't hesitate to let us know.

Yep, you sure can. You can log in to your account anytime or click the magic link in your Upcoming Order email notificaiton to make any changes, including skipping your next delivery.

Will you let me know when my order is coming up?

Yes we send you an email a few days ahead of when your next Auto-Ship order is due to be processed. You can click on the link in the email to see all the details of the upcoming order and pricing.

The product I want doesn't have an Auto-Ship option.

We have added an Auto-Ship option to most commonly purchased items in our store. However, if you find something that doesn't yet have it available, please let our team know and we will see if it can be activated for you.

Auto-Ship // Set & Forget

Popular Auto-Ship Products for Dogs

4CYTE Canine Joint Treatment for Dogs from $32.50

Valuheart Heartworm Tablets for Dogs from $15.95

NexGard Spectra Chews for Large Dogs 15.1-30kg from $76.95

Rose-Hip Vital Canine - Joint Health & General Wellbeing for Dogs from $35.95

On Sale!

ProN8ure (formerly Protexin) Probiotic Powder from $39.95 $74.95

NexGard Spectra Chews for Very Large Dogs 30.1-60kg from $79.95

Milbemax Broad Spectrum Wormer for Dogs from $10.50

Staff Pick

Fit'n'Flash Chicken Breast Fillet Treats from $14.50

Bravecto 3-Month Chews for Large Dogs 20-40kg (Blue) from $57.65

NexGard Spectra Chews for Medium Dogs 7.6-15kg from $68.95

Sashas Blend Joint Powder for Dogs and Cats 250g $62.95

Stance Equitec Turmericle from $15.95

NexGard Spectra Chews for Small Dogs 3.6-7.5kg from $63.95

Zylkene Capsules - Behavioural Support for Cats & Dogs from $39.95

Popular Auto-Ship Products for Cats

Sashas Blend Joint Powder for Dogs and Cats 250g $62.95

Feline Greenies Dental Treats for Cats - Assorted Flavours from $10.95

Zylkene Capsules - Behavioural Support for Cats & Dogs from $39.95

On Sale!

Bravecto Plus Spot-on for Medium Cats - 2 Pack $42.36 $52.95

Anitone Wellness & Vitality Liquid Feed Supplement from $19.95

ProN8ure (formerly Protexin) Probiotic Soluble Powder from $59.95

Profender Spot-On Allwormer for Cats 2's $26.95

Bravecto Plus Spot-on for Medium Cats (Blue) $30.95

On Sale!

Milbemax Broad Spectrum Wormer for Cats from $17.05 $17.95

Staff Pick

Prime100 spt Single Protein Treats for Dogs & Cats 100g $8.95

Bravecto Spot-on for Medium Cats 2.8kg-6.25kg (Blue) - 3 Month Flea and Tick Protection $74.95

Royal Canin Veterinary Diet Feline Urinary S/O from $36.95

PAW DigestiCare Multistrain Probiotic 150g $37.95

On Sale!

Bravecto Plus Spot-on for Large Cats - 2 Pack $42.36 $52.95

Popular Auto-Ship Products for Horses

4CYTE Epiitalis Forte Gel Equine Joint Treatment 250mL $129.95

On Sale!

ProN8ure (formerly Protexin) Probiotic Powder from $39.95 $74.95

Stance Equitec Turmericle from $15.95

4CYTE Epiitalis Forte Gel Equine Joint Treatment 1L $424.95

4CYTE Horse Joint Treatment Granules from $254.95

Hoof Gold - Nutritional Hoof Supplement for Horses from $99.95

Anitone Wellness & Vitality Liquid Feed Supplement from $19.95

ProN8ure (formerly Protexin) Probiotic Soluble Powder from $59.95

ProN8ure (formerly Protexin) Probiotic Paste 30g $21.95

Kohnke's Own Mag-E from $43.95

Stance Equitec Toxin Binder from $31.95

Rose-Hip Vital Equine Powder from $175.50

Livamol from $25.95

Crooked Lane Harvest Rosehip Granules from $20.95

Common Repeat Delivery Questions

: There are no membership fees or additional fees to use our Auto-Ship feature and you can cancel any time.
: Setting up an Auto-Ship order does not guarantee you will always receive the same pricing as what the initial order was created with. However, it will always be the best available price on our website at the time is is processed, inclusive of any sale pricing.
Our prices fluctuate on many items due to their competitive nature and low margins. Most items are also subject to regular manufacturer price increases.
Shipping costs may also fluctuate as we accomodate our carrier price increases and fuel surcharges.
You will receive an email notification of upcoming orders a few days before the next order will be billed. The email will detail the upcoming product cost and if you want to check on shipping charges, you can also click through on the link in the email to review these.
: Whilst we try our best to ensure continuity of supply, things happen and manufacturers run short of product from time to time. Although uncommon, this may mean that the items you require are unavailable at the time your next order processes.
If this occurs, our customer service team will get in touch with you to either issue a refund or discuss an alternative product that may be suitable.
: Yes you can. To make changes to your current auto-ship order, please first log in to your account.
Desktop Users: From the menu links down the left hand side of your account page you will see a button that says Manage Auto-ship. Click this button to go to our subscriptions area where you can make changes to your subscription.
Mobile Users: The Manage Auto-Ship button is located just below your primary address in the My Account area. Click this button to go to our subscriptions area where you can make changes to your subscription.
You can also manage your subscription by clicking on the link in any of the upcoming subscription notification emails you receive.
If you require assistance, please don't hesitate to let us know.
: Yep, you sure can. You can log in to your account anytime or click the magic link in your Upcoming Order email notificaiton to make any changes, including skipping your next delivery.
: Yes we send you an email a few days ahead of when your next Auto-Ship order is due to be processed. You can click on the link in the email to see all the details of the upcoming order and pricing.
: We have added an Auto-Ship option to most commonly purchased items in our store. However, if you find something that doesn't yet have it available, please let our team know and we will see if it can be activated for you.

24/7 Help Centre for All Your Questions & Answers

Free Shipping Over $99* to Most Major Metro areas & Free Returns

Join "Pet Perks" to Earn Discounts and Rewards

100% Australian Owned & Operated for Over 18 Years

Latest myPet Magazine Ships Free with Every Order