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No problems with the purchase. I would recommend the product, it performs as expected.
I used a competitor's product before I found a dealer for Urine-Off and found it left a rather unpleasant smell of its own. Urine-Off leaves no smell and effectively removes the stale urine smell from our painted wooden skirting boards and walls. It also works well on carpet if you take the time to go through all the procedure of bring up the urea crystals from the under-lay to the surface. Because it is enzyme-based I find it also removes many other organic stains on carpet.
Followed the instructions and kept it on for 4-5 days under plastic so it would have time to work as they were old cat urine markings. On drying and after the plastic was removed the smell was actually more pungent and stronger that before